Returns & Exchanges

At Ajouter, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unused items in their original packaging. We are dedicated to ensuring your shopping experience is as refined and effortless as our curated collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original boxes, ensuring all tags are attached and the packing slip is included inside.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.